Offering a fresh approach to nursing home care

"Middletown House has been a second home to my 99 year old mum, for many years. She has made great friends there, both young and older.

The Staff, many of whom are there as long as my Mum, couldn’t be nicer to her or to me, whenever I am there. Her quality of life, during these years, has been enhanced by living in Middletown House. The accommodation and food are excellent.

There are so many activities she has enjoyed - art, music, even computer skills, but her favourite is the weekly general knowledge quiz, which she boasts she wins most weeks !! She loves her treatments nails, hair and make up. She always looks so well. I cannot speak highly enough of all the staff, their kindness, dedication and professionalism."

"When Middletown House became home for my parents (separately and together) little did my parents, siblings and I realise what a wonderful extended family of residents, their families and staff we would gain. Throughout this time, staff ensured that Mum and Dad's presence always held central place with warmth, humour, respect, dignity - and delicious food.

When the time came for each to part, the compassion and competence demonstrated by staff was particularly comforting. During Mum's final days and beyond, staff were there, not only for her but for Dad and every member of our family. Dad's final days came during lockdown and staff did everything they could to ensure family members could be present virtually if not physically. It was very special, and moving, to be invited back to Middletown House months later to celebrate in person the lives of those who had departed during lockdown times.

Returning from a short walk one day to see if the blackberries were ready for picking, my memory of Dad’s words upon entering the lovely grounds of Middletown House summarise everything we as a family saw, heard and experienced. 'This is my home. I'm very happy here. Everyone is so kind to each other."